Shipping Policy

Once your order has been placed, you will receive a confirmation email. If you do not receive a confirmation email within 2 hours of placing the order, please contact us at

Once we receive your order, it will take 3-5 business days for your order to be processed and dispatched.  All our orders are packaged with love locally in Toronto, Ontario so that we can ensure the quality of the products being shipped out to you. Orders are mailed out once a week on Mondays. 

Once dispatched, you will receive an email with confirmation that the package has been shipped and a tracking number so you are able to track your jewels every step of the way!


Standard Shipping Times:

Ontario & Quebec:                                 1-3 Business Days

Rest of Canada & the United States:     4-6 Business Days


Please Note:

  • Duty and taxes upon entry into the destination country are at the responsibility of the customer and will require payment upon delivery. Please contact your local customs office for more information.
  • Love East is not responsible for incorrect or missing address information, unavailability or refusal to accept delivery of shipment.
  • We are unable to redirect orders once they have been dispatched.
  • Love East is not liable for any late deliveries caused by local customs or third-party delivery companies.
  • We are currently shipping to Canada and United States only. International shipping will be available in the near future. Verified Reviews Badge
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